We are here to answer all your questions
Frequently Asked Questions
What are the shipping costs and delivery times?
We offer free delivery on all orders, with no minimum purchase required. Your order will arrive within 7-15 working days after it is placed, depending on your location. Once your order is dispatched, you will receive a tracking number so you can follow your parcel until it reaches your door.
How can I track the status of my order?
Order dispatch hote hi aap ko email/SMS/WhatsApp par tracking number mil jata hai. Us se courier ki website par parcel track kar sakte hain.
What if I want to return my order?
We want you to be completely happy with your purchase. If you are not satisfied, you can return your order within 30 days of receiving it. The item must be unused, undamaged and in its original packaging. To start a return, contact us at [email / WhatsApp number] with your order number and a few photos of the product. If you received a damaged or wrong item, please let us know as soon as possible and we will replace it or refund you at no extra cost. Once your return is approved, your refund or replacement will be processed within [5-7] working days.
Can I receive an invoice for my order?
Yes, you can. A detailed invoice is sent to your email address as soon as your order is confirmed, so please make sure you enter a correct email at checkout. If you need a printed copy included with your parcel, simply add a note to your order or contact us at [email / WhatsApp number] and we will arrange it for you.
What payment methods do you accept?
- Visa, Mastercard, American Express
- PayPal
- Apple Pay aur Google Pay
- Shop Pay
- Klarna ya Clearpay (buy now, pay later)